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Merchant Support & Help Desk
We recognize the importance of a
technical support department that is
responsive to your needs. We understand
that timely, correct answers to
technical questions, setup questions,
even simple "How do I..." questions are
paramount to achieving maximum success
with any business application.
Our customers come first. Fast and
reliable service assures our merchants
we are committed to a long-term
relationship. The following numbers are
available to assist you with any
questions or needs:
Merchant Customer Service & Help Desk
We support our merchants 24/7. We
understand that when you need help we
need to be available! Please call us
ANYTIME at:
1-800-BANCARD
Get technical help for your Equipment
or Software
The POS Help Desk answers questions
about merchants’ point-of-sale (POS)
processing equipment 24/7 anytime a need
arises!
1-800-BANCARD
Sales Support:
For questions about a new account,
additional locations, referrals, free
analysis or anything “sales” related
please our our qualified sales and
marketing team at:
1-888-240-2564
Find support for your secure payment
gateway
The HTML Support Group helps
merchants with the setup of your
internet processing gateway, secure
payment options offered through our
company.
1-800-BANCARD
Merchant Hotline Support and Customer
Support For Individual Card Types
For problem transactions, terminal
support, operational problems or
instructions, please contact our hotline
help desk (open 24x7) as follows:
Voice Authorizations:
Master Card/Visa – 1-800-944-1111
American Express – 1-800-528-2121
Discover – 1-800-347-2000
Diners Club – 1-800-525-7376
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